Customer Service Agent

USA - California - Anaheimonsite$46K – $54K

Posted 6 days ago · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Customer Service Agent Location: Anaheim, CA Pay Range: $22-26Hr. DOE 8AM-5PM, M-F Key Responsibilities Respond to inbound customer calls and emails regarding service and sales requests. Gather and accurately enter customer information in real-time into service databases. Identify the nature of service requests, including equipment type, warranty status, and service geography. Track and categorize customer inquiries, complaints, and follow-up actions to ensure resolution. Collaborate cross-functionally with departments such as dispatch, billing, parts, credit, and field management. Make outbound calls as needed to provide updates or obtain additional customer information. Support accurate service delivery and exceed customer expectations with each interaction.…

Read the full description on Smart Care's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA - California - Anaheim. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Smart Care

See all open jobs at Smart Care →