Customer Service Representative Lead
USA - Texas - Addisononsitesenior
Posted 1w ago · via Workday
About this role
Turbo Technicians, a Smart Care Equipment Solutions company, is a fast-growing Nationwide service company specializing in speed oven, coffee and espresso technology. We are currently seeking a skilled Customer Service Lead to provide support to field personnel and deliver best-in-class customer support for national and local clients. Candidates need experience in Phone and email customer service, possess excellent analytical and organizational skills, and have the ability to multitask in a fast-paced environment. Responsibilities: Manage an on site team of 3-10 customer service agents' schedules, training, coaching, etc.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in USA - Texas - Addison. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams