Customer Success Automation Specialist

Finland; Irelandonsitemid

via Greenhouse

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About this role

Customer Success Automation Specialist Are you ready to define the future of Customer Success? We are looking for our new CS Automation Specialist where you will be the strategic architect and owner of our entire AI agent program across Customer Success and post-sales. This is a unique opportunity to build and scale cutting-edge autonomous agents, translating deep CS domain knowledge and systems thinking into impactful business outcomes. If you are passionate about pushing the frontier of agentic AI and driving transformative operational efficiency, this challenge is for you. In this role, you will… Own the full AI agent programme for Customers Success Design the business logic each CS agent follows: what triggers it, what data it reads, what action it takes…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: rest, hubspot

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Finland; Ireland. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

resthubspot

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