Claims Consultant - Business Insurance

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain information from insured or designated persons for the purpose of validating claims using all resources available. Responsibilities Administration Produce, update and provide best practice support to customers on the claims administration process and other departmental systems, in line with claims policy, rules and SLAs. Correspondence Respond to routine requests using telephonic conversation or emails and to more unusual requests by editing templates to create customised responses. Document Management Create, organise and maintain files containing the correspondence relating to policies and matters.…