YES Learnership: Jnr Process Analyst

Gautengonsitemid

Posted today · via Workday

About this role

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Executes support to operations, handling queries or closing sales. May use standard scripts and follow specific guidelines and procedures. Understands when to seek help and/or escalate to a more senior role. Typically requires full familiarity with the call center systems and thorough knowledge of the products and services. Responsibilities Product/Service Information Provide basic product/service information and respond to basic customer questions about the product/service. Customer Needs Clarification Interview the customer, using a simple standard sales script, to clarify the customer's requirements.…

Read the full description on Telesure Group Services's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gauteng. We weight your proximity and willingness to relocate.

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