Head of Servicedesk Invoice B2B (Paternity Leave Cover)
Solnaonsitedirector
Posted 2 days ago · via Workday
About this role
Are you an action-oriented leader with long experience in Customer Service? Do you have great experience in the invoice and billing area? Then this position can be for you! My name is Anna Markgren, and I am responsible for B2B Customer Service within Telia. We are now looking for a Head of Service Desk Invoice B2B to join my team based in Solna by having a key role within the business unit B2B Customer Service. What you’ll do: As the Head of Service Desk Invoice B2B, you will be overall responsible to lead a large organization of service desk teams from different sites in Sweden and make sure they are delivering on our service commitments to Telia Sweden Business customers.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Solna. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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