Desktop Support Engineer I
USA - Plano HQonsitemid
Posted 4 days ago · via Workday
About this role
Description PRIMARY RESPONSIBILITIES Support public and private cloud environments, and a distributed IT service desk supporting a global employee base. Manage asset inventory and return defective equipment/parts to maintenance inventory, document customer repairs, and maintain and restock assigned parts inventory to insure proper spare parts levels Familiarize internal users with basic software, hardware, and peripheral device operation Take ownership and responsibility of queries, issues and problems assigned to the queue Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas Work with vendor support contacts to resolve technical issues within the desktop environment.…
Read the full description on Trintech Solutions Private Limited (India)'s site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in USA - Plano HQ. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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