Director, Integrated Experience Planning – Immunology

Band Level 6 Job Description Summary The Director, Integrated Customer Experience Planning and Optimization leads the development and execution of integrated experience strategies for HCPs and patients across the US organization, advancing the Integrated Experience Planning vision through cross-functional collaboration, expert integration, and continuous optimization. This role translates brand strategy into actionable go-to-market plans, partnering with Marketing Strategy, Insights & Decision Sciences, the Content Lab, Marketing Automation, and external partners to architect cohesive omnichannel experiences that support product and business goals.…