IT Support Analyst (ITS)

Los AngelesRemote (US)mid$69K$81K

Posted yesterday · via Workday

About this role

The University of Southern California’s Information Technology Services is seeking a talented IT Support Analyst with an exceptional commitment to service excellence. In this role, you will provide technology support to customers across the university’s campuses, help resolve technical issues, improve the customer experience, and contribute to effective technology and service solutions. This is an on-site full-time position supporting ITS customers and teams across the university. Job Accountabilities The IT Support Analyst: Communicates effectively with customers, applying problem-solving and decision-making techniques to identify and resolve customer issues.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

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Skills in this role

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