Sr. Manager, Customer Success Intelligence & AI Operations
Remote USARemote (US)manager$132K – $171K
Posted yesterday · via Workday
About this role
Job Description: The Senior Manager, Customer Success Intelligence & AI Operations is a technical, AI-forward operations leader responsible for configuring, administering, and continuously improving the technology infrastructure that powers Customer Success execution. This role owns the operational design and hands-on configuration of Gainsight, customer success workflows, playbooks, CTAs, health scoring, digital engagement programs, customer community capabilities, automation logic, reporting, and AI-enabled operating mechanisms that make scalable, intelligent customer execution possible.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce, outreach
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforceoutreach
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