Deskside Technician - Tier 2
Falls Churchonsite
via Greenhouse
About this role
DHA - Deskside Technician- Tier 2
Clearance: Eligible for DOD Public Trust
Status: Non-exempt
Location: Falls Church, VA (Onsite)
Responsibilities:
Daily client interface.
Representing IntelliDyne and its interests in all client engagements.
Addressing and correcting any hardware, software or connection issue
Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software.
Resolving problems through customer education, training and direct assistance.
Ensuring backup, recover and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed.
Responding and correcting formatting for printing and all other peripheral issues as they arise.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Falls Church. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included