Customer Care Agent – Rental & Claims Specialist

Darmstadthybridmid

Posted today · via Workday

About this role

Job Description Role Description: The Rental & Claims Specialist is responsible for managing customer returns, handling claims, and coordinating rental contract workflows. The role focuses on ensuring efficient issue resolution, supporting claim investigations, and contributing to effective lifecycle management of rental tools. The Rental & Claims Agent acts as a key link between customers and internal stakeholders to secure a smooth and professional customer experience.…

Read the full description on Victaulic's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Darmstadt. We weight your proximity and willingness to relocate.

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