Guest Svc Rep
Viejas Casinoonsite
Posted today · via Workday
About this role
Job Summary Processes reservations for check-ins/check-outs of hotel guests in a friendly, courteous, and professional manner. Answers telephone calls and makes reservations as required. Job Description • Processes room reservations, registrations, check-ins/check-outs, requests, changes, and cancellations. • Offers guest other room options and/or up sells room when possible. • Processes all payment types (adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges) and provides changes. • Handles monies, receipts, guest accounts and other forms of credit. • Completes cashier’s report, prepares deposits, and counts cashier bank at end of shift using computerized or manual systems. • Assists with making room reservations.…
Read the full description on Viejas Casino & Resort's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Viejas Casino. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included