Manager, Content Management & Technical Writing

The Manager provides day-to-day oversight to a team of content managers, verification team members, and customer service operations associates charged with conducting advanced business license research and verifications to develop and further our internal knowledge and to ultimately support both our internal and external clients. The Manager also develops our website content and ensures that our knowledge base is shown in the most effective manner reaching the broadest possible audience. In conjunction with our technology and product teams, the Manager supports all technology-related initiatives geared towards the advancement of our industry knowledge and the products and services that rely on it.…