Manager - Rentals Collections

About the team The Billing, eCommerce & Payments organization at Zillow Group drives cash flow optimization and financial efficiency across all business units through scalable billing, payments, and collections operations. Our team contributes to Zillow's revenue growth by minimizing payment churn, maximizing collections, and ensuring prudent financial risk management, with a focus on long-term solutions that are automated, scalable, flexible, and cost-efficient. Our Collections team plays a key role in minimizing overdue balances and improving payment performance, partnering closely with Accounting, Finance Operations, and business leaders to ensure sustainable cash flow, reduce payment friction, and deliver an outstanding customer experience.…