Service Call Administrator

Ziegler Cat has an opening for a Service Call Administrator who will be responsible for managing and closing service calls for the branch. This role will require strong computer skills, excellent organizational skills, and some mechanical knowledge to support the accuracy and timeliness of invoicing customers. This role will have additional administrative support responsibilities for the branch overall as well. Responsibilities: Service Call Closing: D365 Branch Support - Service Close service calls Create POs for necessary parts, supplies, or services Edit service reports to get them up to the professional standards expected Troubleshoot WIP/service calls Work with warranty on WIP/service calls Work with AP/AR on PO disputes, questions, or other misc.…