1st Line Support Engineer - Office Based

Umhlangaonsitemid

Posted 1mo ago · via Workable

About this role

We are looking for a motivated and customer-focused 1st Line Support Engineer to join our growing IT support team. This role is ideal for someone who enjoys problem-solving, working with technology, and delivering excellent customer service in a fast-paced professional environment. You will act as the first point of contact for technical support queries, assisting users with day-to-day IT issues while ensuring a high standard of support and communication. The successful candidate will play an important role in supporting business operations by providing efficient and timely technical assistance across hardware, software, and systems.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Umhlanga. We weight your proximity and willingness to relocate.

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Skills in this role

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