Customer Success Manager | DACH (d/f/m)
remotemanager$62K – $78K
via Ashby
About this role
ABOUT THE ROLE
Luminovo builds software that powers the electronics supply chain. Our customers — OEMs, EMS providers, and PCB suppliers — use our platform to manage BOMs, sourcing, and component data in one place. We're looking for a Customer Success Manager who can own a portfolio of these accounts and turn them into long-term, growing partnerships.
This is a strategic role, not a support queue. You'll need to understand how your customers run their supply chains well enough to show them a better way — and have the commercial instinct to grow the accounts you manage.
Hybrid from our Munich or Berlin office.
WHAT YOU'LL DO
- Own a portfolio of accounts end-to-end: onboarding, adoption, QBRs, health scoring, and renewal…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, hubspot
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gohubspot