Customer Success Manager | US (d/f/m)
remotemanager$83K – $170K
via Ashby
About this role
ABOUT THE ROLE
Luminovo builds software that powers the electronics supply chain. We're bringing our European success story to North America and looking for a Customer Success Manager to own and grow a portfolio of OEM and EMS accounts across the US, Canada, and Mexico.
You'll work with customers along the entire lifecycle — onboarding, adoption, renewal, and expansion. This is a pioneer role on our North American team: you'll shape how we do customer success in this market, not just execute an existing playbook.
Hybrid from Austin, TX.
WHAT YOU'LL DO
- Own a portfolio of mid-size and enterprise accounts end-to-end: onboarding, adoption, QBRs, health scoring, and renewal
- Run interactive onboarding sessions, trainings, and workshops to drive fast time-to-value…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, hubspot
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamshubspot