BPO Vendor Manager

remotemanager

via Ashby

About this role

About the job: Tapcheck is the leading Earned Wage Access (EWA) platform, helping millions of hourly workers access the money they have already earned, on demand, without disrupting employer payroll. As we scale, we are hiring a BPO Vendor Manager to lead the selection, onboarding, and ongoing performance management of our first outsourced support partner, and to operate the full vendor lifecycle end to end. The immediate priority is to stand up a new BPO partnership end to end: RFP, evaluation, contracting, site readiness, ramp, and steady-state governance. This is a high-impact role reporting directly to the Director of Support, with executive visibility and the autonomy to build the outsourcing function the right way.…

Read the full description on Tapcheck's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: looker, soc 2

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

lookersoc 2

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