Payment Operations Associate
remotejunior$50K – $58K
via Ashby
About this role
About the Job
Tapcheck is looking for a Payments Operations Associate to join our growing team in Plano, TX. In this role, you'll sit at the intersection of customer support and financial operations - helping ensure payment transactions are accurate, clients are supported, and our internal processes run smoothly. This is a great opportunity for someone early in their career who's eager to build expertise in fintech operations and make a real impact on the day-to-day experience of Tapcheck's customers.
What You'll Do
- Respond to client questions and help resolve basic support issues
- Assist with daily payroll checks to ensure information is accurate
- Help process refunds, returns, and financial transactions
- Identify and flag discrepancies for further review…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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