Customer Success Associate Director

USA - Chicagohybriddirector$122K$219K

Posted today · via Workday

About this role

LOCATION: Hybrid – 8 days a month in the office (Chicago, Dallas, Indianapolis, Waltham, Philadelphia, Kennesaw) OVERVIEW The Customer Success AD is a senior individual contributor responsible for driving customer outcomes, value realization, and strategic partnership across a portfolio of Wolters Kluwer Health's largest, most complex, and highest-priority health system customers. Serving as a trusted advisor to executive, clinical, operational, and digital leaders, this role ensures customers maximize the value of their investments across the UpToDate portfolio, including UpToDate, Lexidrug, Patient Engagement solutions, and future products and capabilities.…

Read the full description on Wolters Kluwer (India) Private Limited - ELM's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA - Chicago. We weight your proximity and willingness to relocate.

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Skills in this role

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